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| History of the Ampersand
The January 1989 edition had predictions for the coming year and a calendar of monthly events. Design elements were implemented in this issue that would stay with the newsletter for another 10 to 15 years. The Ampersand had taken on a new look by March 1994. Rather than publish two newsletters, one for employees and one for clients, A&A continued to publish one with the information combined. This approach enables readers to learn about the inner workings of A&A and gives the Ampersand a uniquely personal voice. In February 2001, the Ampersand had taken its most recent shape. The people behind projects- clients, project managers, and people behind the scenes- are continuously highlighted in articles. A former Commissioner of Transportation said, "I get dozens of newsletters, but Ampersand is the one that travels with me. It tells the story behind the story; it tells about the people." &
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A&A launched the
company newsletter, 
